Expansion & Production Surge: OMNI Systems expanded its Richmond Heights facility to 25,000 sq. ft. and prepared to add a third shift to meet rising demand—boosting annual label production from 43 million to 60 million. Employment grew across four U.S. service centers, and sales rose by 50% year-over-year.

OMNI Wins Major Contract: OMNI Systems secured a contract with a major internet-based bookseller to produce 60 million bar-coded labels over the next year, with 30 million needed between October 1 and December 31, 2000, for the holiday shopping season.

Growth: To meet this demand, OMNI Systems expanded their Richmond Heights plant by 60%, from 25,000 to 40,000 square feet, hired additional employees (bringing the total to 49), and leased additional warehouse spaces in Reno, NV, and Philadelphia, PA, expanding their distribution network alongside existing facilities in Raleigh, NC. By this time, OMNI had 12 presses to meet customer demands.

Significance: This expansion marked OMNI Systems’ early growth in scale and geographic reach, supporting their ability to serve national clients efficiently.

Growth: OMNI Systems had grown significantly from its 1990 founding, serving major clients and maintaining a debt-free operation, a testament to DeFrancesco’s conservative debt management philosophy. The company operated multiple distribution centers across the U.S., including the space where the current HQ is located, employed a growing workforce, and produced hundreds of millions of labels annually.

Recognition: Adam DeFrancesco received the Ernst & Young Entrepreneur of the Year Award in the Ohio region, recognizing his leadership in building OMNI Systems. This prestigious accolade is presented annually to the most successful and innovative entrepreneurial business leaders in more than 30 countries around the globe.

Significance: This prestigious award validated OMNI Systems’ success 15 years after founding, highlighting DeFrancesco’s entrepreneurial impact in the manufacturing sector and the hard work and dedication of the OMNI team. His commitment to building the company on a foundation of quality, service, innovation and operational excellence has positioned OMNI as a leader in the industry.

Recognition: Ranked #135 on the Printing Impressions 300 Ranking of Largest Companies. This benchmark provides a starting point to measure OMNI Systems’ growth in the label converting industry over the next decade.

New Digital Press: Installed our first Domino K600i digital UV inkjet printer, marking our first entry into digital printing. This technology enabled high-quality variable data and sequential barcoded labels, broadening capabilities and setting the stage for future digital printing investments. This marked OMNI Systems’ transition into digital printing, enhancing their ability to meet evolving customer needs for precision and scalability.

Recognition: In recognition of its innovative manufacturing practices, OMNI Systems received the 2017 "Evolution of Manufacturing" Award from Smart Business Magazine. This award honors Northern Ohio manufacturers that demonstrate the ability to innovate and drive manufacturing processes, positively impacting their bottom line.

This accolade highlighted the company's commitment to technology investments, which have led to impressive manufacturing outcomes, including a 98% fill rate and 80% run efficiency.

OMNI's commitment to manufacturing innovation has enabled the company to offer high-quality, cost-effective thermal labels, solidifying its position as a premier provider in North America, reflecting OMNI’s dedication to innovation and operational excellence.

The well-deserved 2018 “Customer Service Award” from Smart Business Magazine reflects the dedication of service OMNI’s customers have come to rely on.

New HQ: OMNI Systems relocated to their current headquarters at 701 Beta Drive, Mayfield Village, OH, with an official move-in date of February 1, 2020.

Challenges: Many businesses, especially in the grocery, retail, and logistics sectors, witnessed substantial growth driven by COVID-19 protocols and regulations, marking increases of up to 70 percent.

Solutions: OMNI Systems was well-prepared for this surge, having recently completed a significant expansion that allowed the company to meet the heightened demand swiftly.

The company operated with150 total employees exceeding customer expectations with a quality audit score of 99.9% and a 99.5% on-time delivery.

Additionally, OMNI Systems have become the largest consumer of direct thermal media in North America. This enabled the company to have more bargaining power with materials vendor more than any other company.

Significance: OMNI’s customers were saving from 15-40% on the industry’s highest quality label media.

Safety & Sustainability: An advanced ion filtration systems was installed in the new HVAC units. These systems not only help in reducing airborne pollutants and pathogens, thereby improving overall air quality, but they also contribute to energy efficiency, achieving reductions of up to 30 percent in energy consumption.

Recognition: OMNI was once again a recipient of the Cleveland Technology Award through Smart Business Magazine.

Two Acquisitions: In April, OMNI broadened its business reach by acquiring ITW Labels, a subsidiary of Illinois Tool Works, a notable industrial firm based in the Chicago area. With a history spanning over 110 years, Illinois Tool Works operates in several locations, including St. Charles, Missouri, Gardner, Kansas, and Bogart, Georgia.

This acquisition enabled OMNI to offer a wider range of label printing services tailored for commercial clients, including some of the world’s leading brands. ITW Labels was recognized nationally for high-quality converting operations, producing both custom and stock labels designed for various markets, such as Consumer Packaged Goods, Durable, and Retail. Their clientele included well-established brands like Husqvarna Group, General Mills, and PepsiCo, which benefit from vibrant, true-to-brand colors and robust printing that withstands extensive usage.

In December, OMNI announced its second acquisition of the year by acquiring Honeywell Media. This company specialized in a variety of media products, such as barcode labels, media tags, receipt paper, thermal media, RFID labels, and patient wristbands.

With these two acquisitions, OMNI has significantly expanded its geographical presence, and the addition of experienced employees and advanced printing equipment has enriched its product offerings. This shift in strategy illustrates OMNI's transition from a focus solely on organic growth, which was centered in suburban Cleveland, to a more diverse growth approach. By integrating both ITW Labels and Honeywell Media into its operations, OMNI has strengthened its capabilities and broadened its market influence.

Recognition: Ranked #40th on Printing Impressions Top 300 Printers List, Top 5 in growth, year-over-year, in the Top 40 of the largest privately-owned label-focused manufacturer, and still holds the #1 spot for the largest privately owned thermal label manufacturer in North America.

Expansion, Prime Label Growth, and Customer-Centric Innovation

OMNI Systems stands as a dominant force in the label manufacturing industry—not only as the largest privately owned thermal label provider in North America, but also as a mature, trusted partner in the prime label space delivering end to end solutions for leading brands across Consumer Packaged Goods, Grocery, Retail, Automotive, and Healthcare.

The company has fully leveraged its multi-year investments in flexographic, UV flexo hybrid, and industrial digital printing technology to meet growing demand for high-impact, customizable prime labels. By pairing this advanced capability with expertise in durable films, textured papers, sustainable substrates, and compliance-driven design, OMNI now serves top-tier brands with labels that enhance shelf appeal, brand recognition, and regulatory adherence.

OMNI’s ability to deliver both mass-scale barcode and thermal labels and high-quality, visually striking prime labels positions it as a true single-source label partner—streamlining procurement and supply chain operations for some of the world’s most recognizable companies. Recent expansions in CPG and grocery sectors, along with national brand partnerships, reflect OMNI's growing influence and trust in markets where label quality directly impacts consumer choice.

Operationally, OMNI has scaled to four high-tech facilities across the U.S., totaling over 372,000 square feet, powered by 65+ presses and over 300 employees, plus three additional distribution centers. A centralized ERP system supports seamless collaboration across locations, reinforcing speed, consistency, and reliability.

OMNI has built one of the most advanced and versatile print fleets in the nation. These assets support a wide spectrum of prime label production, offering variable data, cold foil, UV textures, inline plate making, and 100% inspection—all with full traceability.

Environmentally, OMNI continues to align with growing sustainability mandates and brand ESG goals. Nearly 100% of materials meet the highest global environmental standards, making OMNI a preferred supplier for environmentally conscious brands.

As OMNI approaches its 35th anniversary, the company’s story reflects a rare blend of entrepreneurial resilience, operational excellence, and customer-first innovation—all of which continue to define its reputation as one of the most capable and future-ready label manufacturers in North America.