Need Help with Your Order?
If you are experiencing issues with your order, check out the common troubleshooting steps below:
Where is my order?
You can track your order using the tracking link in your shipment confirmation email. If you haven't received a tracking link, please check your spam folder or contact customer service.
I received the wrong item, what should I do?
We're sorry for the mistake! Please contact our customer service team with your order details, and we will arrange a replacement or refund.
My order arrived damaged, what now?
If your item arrived damaged, please take photos and reach out to our customer service team as soon as possible for assistance.
Need further assistance?
Contact Your Account Representative Directly or Customer Service.
You may also contact us by phone or connect with us using the form on this page.
Phone number: 1-800-252-2533